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Customer Service
Customer Service
787-725-2511
1-866-695-2511 (toll free)
Monday to Sunday
6:00 a.m. to 12:00 a.m.
Customer Service
787-281-2001 (Preferente)
787-281-2003 (Platinum)
1-866-695-2511 (toll free)
Monday to Sunday
6:00 a.m. to 12:00 a.m.
Platinum Banking Hato Rey
787-274-7288
Monday to Friday
8:30 a.m. to 5:30 p.m.
Saturday and Sundays (closed)
Platinum Banking Condado
787-729-8108
Monday to Friday
8:30 a.m. to 5:30 p.m.
Saturday and Sundays (closed)
First Commercial Service Center
787-729-8290 (option 2)
1-866-939-8039
(toll-free)
Monday through Friday 7:30 a.m. to 5:30 p.m.
Saturday and Sundays (closed)
Merchant POS
787-773-5484
Do you need help with any of our products?
Customer Care
787-701-2265
1-855-701-2265 (toll free)
Monday through Sunday from 6:00 a.m. to 12:00 a.m.
Sales
787-282-1105
1-855-382-1105 (toll free)
Monday through Friday from 8:00 a.m. to 6:00 p.m.
Saturdays from 9:00 a.m. to 1:00 p.m.
Sundays (closed)
Make your Payments
787-282-6385
Attn: Credit Cards
PO Box 11865
San Juan PR 00910-3865
Customer Care
787-283-4120
1-800-983-4120
(toll free)
Monday through Friday from 8:00 a.m. to 3:00 p.m.
Sales
787-760-8100
1-866-910-8100
(toll free)
Monday through Friday from 8:00 a.m. to 6:00 p.m.
Saturdays from 9:00 a.m. to 1:00 p.m.
Sundays (closed)
Make your Payments
787-283-4120
Attn: First Mortgage
PO Box 9146
San Juan, PR 00908-0146
Customer Care
787-292-4380
Monday through Friday, from 8:00 a.m. to 5:00 p.m.
Saturday and Sundays (closed)
Make your Payments
Attn: FirstBank Insurance
PO Box 9146
San Juan, PR 00908-0146
Monday through Friday, from 8:00 a.m. to 5:00 p.m.
Saturday and Sundays (closed)
787-292-4380
Sales
787-282-2800
1-800-981-8000 (Toll-Free)
Monday through Friday, from 8:00 a.m. to 6:00 p.m.
Saturdays, from 9:00 a.m. to 1:00 p.m.
Sundays (closed)
Make your Payments
787-725-2511
Monday through Sunday, from 6:00 a.m. to 12:00 a.m.
787-729-8161
Monday through Thursday, from 8:00 a.m. to 8:00 p.m.
Fridays, from 8:00 a.m. to 6:00 p.m.
Saturdays, from 8:00 a.m. to 5:00 p.m.
Sundays (closed)
Sales
787-282-2800
1-800-981-8000 (toll free)
Monday through Friday, from 8:00 a.m. to 6:00 p.m.
Saturdays, from 9:00 a.m. to 1:00 p.m.
Sundays (closed)
Make your Payments
787-725-2511
Monday through Thursday, from 6:00 a.m. to 8:00 p.m.
Fridays, from 8:00 a.m. to 6:00 p.m.
Saturdays, from 8:00 a.m. to 5:00 p.m.
Sundays (closed)
Customer Service / Sales / Payments
787-725-2511
1-866-695-2511
Monday through Sundays, from 6:00 a.m. to 12:00 a.m.
FirstLine Solutions Center (Customer Care)
PO Box 9146 San Juan, PR 00908-0145
Have any questions regarding one of our services?
