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    Customer Care

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    Telephones

     

    305-577-6000
    1-866-456-2265 (Toll-free)

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    Hours

     

    Monday through Friday from 8:30 a.m. to 5:00 p.m.

    Customer Care

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    Telephones

     

    1-866-456-2265  (Toll-free)
    1-800-554-8969  (Toll-free)

    Customer Care

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    Telephone

     

    1-877-662-3872  (Toll-free)

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    FirstBank Florida Operations Center Address

     

    9795 South Dixie Highway
    Miami, Florida 33156​

    Business Banking Services

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    Telephone

     

    305-280-0050

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    Hours

     

    Monday through Friday from 8:30 a.m. to 5:00 p.m.

    Corporate Banking Services

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    Telephone

     

    305-577-6000 ext. 522

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    Hours

     

    Monday through Friday from 8:30 a.m. to 5:00 p.m.

    Existing Auto Loans Requests

    Payoff Requests for All Types of Existing Loans (Mortgage, Auto and Commercial)

    Existing Mortgage Loans Request (Insurance, Tax and Escrow)

    Existing Loans and General Servicing Request

    Collections Department for existing Auto and Mortgage Loans

    Fannie Mae, Ginnie Mae and FHA Loans

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    Telephone

     

    1-800-983-4120  

    (Toll-free)

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    Hours

     

    Monday through Friday form 8:00 a.m. to 6:00 p.m.

    Saturdays from 8:00 a.m. to 6:00 p.m.

    Sundays (Closed)

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